publicações selecionadas
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artigo de conferência
- A Composite Indicator for Supply Chain Performance Measurement: A Case Study in a Manufacturing Company. IEEE International Conference on Industrial Engineering and Engineering Management. 2019
- Towards an approach to assess Supply Chain Quality Management maturity. IEEE International Conference on Industrial Engineering and Engineering Management. 2018
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artigo de revista
- An innovative maturity model to assess supply chain quality management. International Journal of Quality & Reliability Management. 2021
- 2017 world state of quality: first worldwide results. Total Quality Management and Business Excellence. 2019
- From another quality dimension. Quality Progress. 2018
- Macroquality measurement: world state of quality and European quality scoreboard approaches and results. Total Quality Management and Business Excellence. 2018
- Resultados do European Quality Scoreboard e do Perfil Nacional da Qualidade 2017
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capítulo de livro