publicações selecionadas
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artigo académico
- Lean and Industry 4.0: A Review of the Relationship, Its Limitations, and the Path Ahead with Industry 5.0. Machines. 2023
- Operational excellence, organizational culture, and agility: bridging the gap between quality and adaptability. Total Quality Management and Business Excellence. 2023
- Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality. International Journal of Quality & Reliability Management. 2021
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artigo de conferência
- ISO 9001 and organizational excellence models in small and medium sized enterprises: Current state and comparative analysis 2020
- Small and medium enterprises pursuing organizational excellence: A toolkit for improvement 2020
- Business excellence models: Supporting the cultural perspective to operationalize excellence sustainability in manufacturing organizations. Proceedings of the International Conference on Industrial Engineering and Operations Management. 2018
- Findings from the First Global Assessment on the current state of organizational excellence 2018
- Building an agile culture of excellence to address the unstable business environments of the XXI century 2017
- Analysis and improvement of the inbound logistic process in an electronics company of the automotive business 2013
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artigo de revista
- The influence of operational excellence on the culture and agility of organizations: evidence from industry. International Journal of Quality & Reliability Management. 2020
- A new approach to organisational excellence for small and medium enterprises: the QOE-SME model. Total Quality Management and Business Excellence. 2020
- A feather in your cap. Quality Progress. 2020
- 35 years of excellence, and perspectives ahead for excellence 4.0. Total Quality Management and Business Excellence. 2019
- Operational excellence, organisational culture and agility: the missing link?. Total Quality Management and Business Excellence. 2017
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teses