publicações selecionadas
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artigo académico
- Operational excellence, organizational culture, and agility: bridging the gap between quality and adaptability. Total Quality Management and Business Excellence. 2023
- The influence of operational excellence on the culture and agility of organizations: evidence from industry. International Journal of Quality & Reliability Management. 2020
- 35 years of excellence, and perspectives ahead for excellence 4.0. Total Quality Management and Business Excellence. 2019
- Operational excellence, organisational culture and agility: the missing link?. Total Quality Management and Business Excellence. 2017
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documento
- Business Excellence Models: supporting the cultural perspective to operationalize excellence sustainability in manufacturing organizations. Proceedings of the International Conference on Industrial Engineering and Operations Management. 2018
- Building an agile culture of excellence to address the unstable business environments of the XXI century 2017