publicações selecionadas
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artigo académico
- Operational excellence, organizational culture, and agility: bridging the gap between quality and adaptability. Total Quality Management and Business Excellence. 2023
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artigo de conferência
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artigo de revista
- The influence of operational excellence on the culture and agility of organizations: evidence from industry. International Journal of Quality & Reliability Management. 2020
- 35 years of excellence, and perspectives ahead for excellence 4.0. Total Quality Management and Business Excellence. 2019
- Operational excellence, organisational culture and agility: the missing link?. Total Quality Management and Business Excellence. 2017