Optimizing Sentiment Analysis Models for Customer Support: Methodology and Case Study in the Portuguese Retail Sector Artigo Académico uri icon

autores

  • Ana Cristina da Silva Braga
  • Almeida, C.
  • Castro, C.
  • Leiva, V.
  • Braga, A.C.
  • Freitas, A.

data de publicação

  • janeiro 1, 2024