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- ISO 21500 and success management: an integrated model for project management 2022
- An innovative maturity model to assess supply chain quality management 2021
- A decision-making model for the rework of defective products 2021
- The influence of operational excellence on the culture and agility of organizations: evidence from industry 2020
- Communication of commitment towards sustainable development of certified Portuguese organisations 2019
- Supply chain management and organizational performance: the resonant influence 2019
- Integrated management systems diffusion models in South European countries 2018
- A standard proposal for biological resources centres 2017
- ISO 9001 and ISO/IEC 17025: Which is the best option for a laboratory of metrology? The Portuguese experience 2017
- Management systems integration: survey results 2017
- Supply chain management and quality management integration: A conceptual model proposal 2017
- Supply chain management practices and firms’ operational performance 2017
- An extensive structural model of supply chain quality management and firm performance 2016
- Definition of a collaborative working model to the logistics area using design for Six Sigma 2016
- Methodology for uncertainty characterization of performance measures 2016
- ISO 9001 certification pay-off: Myth versus reality 2012
- Management systems: Integration or addition? 2012
- ISO 9001 certification forecasting models 2011
- The economic impact of quality management systems in Portuguese certified companies: Empirical evidence 2011
- The effect of online service quality factors on internet usage: The web delivery system of the taxation department 2011
- ISO 9001 certification research: Questions, answers and approaches 2009
- Organizational maturity models: the leading research fields and opportunities for further studies 2024
- Construction of taxonomy of conceptualization of sustainability in improving the industrial production process 2023
- Performance measurement model for technical universities – case study 2023
- The impact of global risks on supply chain performance. An empirical study on construction sector in the COVID-19 pandemic 2023
- Integration of multi-criteria decision-making approaches adapted for quality function deployment: an analytical literature review and future research agenda 2023
- Demystifying the eighth lean waste: a knowledge waste scale 2023
- SMART-QUAL: a dashboard for quality measurement in higher education institutions 2022
- Supply chain quality management 4.0: conceptual and maturity frameworks 2022
- Supply chain quality management impact on organization performance: results from an international survey. 39:630-646. 2022
- Guest editorial: Quality in the digital transformation era. 39:1309-1311. 2022
- Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality 2021
- Selected papers of the 2nd International Conference on Quality Engineering and Management. 35:318-318. 2018
- Assessing customer satisfaction and loyalty in the retail sector. 34:1508-1529. 2017
- Guest editorial. 34:146-146. 2017
- TQM and performance in small medium enterprises: The mediating effect of customer orientation and innovation. 25:256-275. 2008