publicações selecionadas
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artigo académico
- Group recommender systems for tourism: how does personality predict preferences for attractions, travel motivations, preferences and concerns?. User Modeling and User-Adapted Interaction. 2023
- Operational excellence, organizational culture, and agility: bridging the gap between quality and adaptability. Total Quality Management and Business Excellence. 2023
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artigo de conferência
- Modeling Tourists' Personality in Recommender Systems: How Does Personality Influence Preferences for Tourist Attractions? 2020
- Quality management principles and practices impact on the companies' quality performance 2014
- Quality management principles and practices impact on the companies’ quality performance 2014
- The relationship between quality approaches and their impact on portuguese companies´ quality performance 2014
- A new ISO 9001 diffusion index 2013
- European Quality Scoreboard: preliminary results 2013
- Quality approaches and practices and their impact on companies’ organizational performance 2013
- The management systems and the performance indicators: the integration way 2012
- A worldwide analysis of management systems certification 2011
- Management systems: a path to organizational sustainability 2011
- Metodologias e boas práticas de integração e avaliação de sistemas de gestão 2011
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artigo de revista
- The influence of operational excellence on the culture and agility of organizations: evidence from industry. International Journal of Quality & Reliability Management. 2020
- 35 years of excellence, and perspectives ahead for excellence 4.0. Total Quality Management and Business Excellence. 2019
- Predicting satisfaction: Perceived decision quality by decision-makers in Web-based group decision support systems. Neurocomputing. 2019
- 2017 world state of quality: first worldwide results. Total Quality Management and Business Excellence. 2019
- From another quality dimension. Quality Progress. 2018
- Macroquality measurement: world state of quality and European quality scoreboard approaches and results. Total Quality Management and Business Excellence. 2018
- Representing decision-makers using styles of behavior: An approach designed for group decision support systems. Cognitive Systems Research. 2018
- Barómetro da certificação 2016 2017
- Operational excellence, organisational culture and agility: the missing link?. Total Quality Management and Business Excellence. 2017
- Resultados do European Quality Scoreboard e do Perfil Nacional da Qualidade 2017
- Barómetro da certificação 2015 2016
- ISO 9001 certification in the American Continent: a statistical analysis and modelling. International Journal of Production Research. 2016
- Barómetro da Certificação 2014 2015
- Barómetro da Certificação 2013 2014
- Quality scoreboard: a proposal 2014
- Barómetro da Certificação 2012 2013
- A comparison and usage overview of business excellence models. TMQ: Techniques, Methodologies and Quality. 2012
- Barómetro da Certificação 2011 2012
- ISO 9001 Scoreboard: uma primeira abordagem para medir a “”macroqualidade”. Revista Qualidade. 2012
- ISO 9001 certification pay-off: Myth versus reality. International Journal of Quality & Reliability Management. 2012
- Management systems: Integration or addition?. International Journal of Quality & Reliability Management. 2012
- Barómetro da Certificação 2010 2011
- Barómetro da certificação : retrato da certificação de sistemas de gestão em Portugal 2011
- ISO 9001 certification forecasting models. International Journal of Quality & Reliability Management. 2011
- The economic impact of quality management systems in Portuguese certified companies: Empirical evidence. International Journal of Quality & Reliability Management. 2011
- A classification model for prediction of certification motivations from the contents of ISO 9001 audit reports. Total Quality Management & Business Excellence. 2010
- Sistemas de gestão : uma análise global 2010
- An analysis of ISO 9000 data in the world and the European Union. Total Quality Management & Business Excellence. 2009
- ISO 9001 certification research: Questions, answers and approaches. International Journal of Quality & Reliability Management. 2009
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