EXAMINING THE ROLE OF TRUST IN USER PERCEPTIONS OF QUALITYAND SATISFACTION IN THE PUBLIC SECTOR: EMPIRICAL EVIDENCE FROM THE HEALTH SECTOR Artigo Académico

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autores

Macedo, Isabel Maria
Esquerdo, Teresa Josefina
Pinho, José Carlos M.
Vrontis, D
Weber, Y
Tsoukatos, E

data de publicação

janeiro 1, 2013

publicada em

Confronting Contemporary Business Challenges Through Management Innovation Revista