publicações selecionadas
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artigo académico
- A scenario-based framework for strategic inspection decision-making in high-volume production environments. International Journal of Quality & Reliability Management. 2025
- Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion. International Journal of Heat and Mass Transfer. 2021
- A decision-making model for the rework of defective products. International Journal of Quality & Reliability Management. 2021
- The Impact of ISO 9001:2015 on ISO 22000 and Food Safety Management Systems (FSMS). Quality-Access To Success. 2016
- Resource Constrained Project Scheduling with General Precedence Relations Optimized with SAT. International Journal on Software Tools for Technology Transfer. 2013
- Development of a performance measurement framework for SMEs. Total Quality Management & Business Excellence. 2010
- Improvement of after-sales maintenance service using TPM principles. Reliability, Risk and Safety: Back to the Future. 2010
- The 8D methodology: An effective way to reduce recurrence of customer complaints?. WCE 2010 - World Congress on Engineering 2010. 2010
- Performance measures in English small and medium enterprises: Survey results. Benchmarking. 2006
- Performance measures and quality tools in Portuguese SMEs: survey results. Total Quality Management & Business Excellence. 2005
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artigo de conferência
- Sistema Integrado de Gestão – SIG: Um modelo para as PMEs 2011
- Application of the Six Sigma methodology in customer complaints management 2010
- Fuzzy Performance Measures in a High Uncertainty Context 2009
- Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking 2008
- On the design of a sustainable performance measurement system (PMS) in a turbulent environment 2008
- The continuous improvement process in practice 2007
- Quality improvement through performance measurement in SMEs 2006
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capítulo de livro
- Wastes Identification Through Kaizen Events: A Case Study in the Automotive Sector. Lecture Notes in Mechanical Engineering. 2023
- Worker Location-Based Safety Performance Indicator. Studies in Systems, Decision and Control. 2020
- Use of Analytic Hierarchy Process (AHP) to Support the Decision-Making About Destination of a Batch of Defective Products with Alternatives of Rework and Discard. Springer Proceedings in Mathematics & Statistics. 2018
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documento
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livro