autores Ana Cecília Ribeiro Maria Sameiro Faria Brandão Soares de Carvalho Sampaio, Paulo Telhada, José Pereira, Guilherme Telhada, J. Carvalho, Maria Sameiro Dias, A.C. Sampaio, P. Dias, Ana Pereira, G. Carvalho, M.S.
palavras-chave Business intelligence Demand responsive transport (DRT) Integrated decision support system Operations research What-if simulation