publicações selecionadas
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artigo académico
- Automated System for Transportation and Separation of Textile-Cutting Surpluses: A Case Study in a Portuguese Clothing Company 2025
- A scenario-based framework for strategic inspection decision-making in high-volume production environments. International Journal of Quality & Reliability Management. 2025
- Quality costs and Industry 4.0: inspection strategy modelling and reviewing. The International Journal of Advanced Manufacturing Technology. 2024
- Assessment of Alternative Quality Control Plans in Dynamic Contexts: A Simulation Approach. Lecture Notes in Mechanical Engineering. 2024
- IMPACT OF ORDER SIZE ON QUALITY COST OF 100% INSPECTION: A Simulation Approach. International Conference on Production Economics and Project Evaluation (icopev). 2023
- Application of Taguchi Method for the Analysis of a Multiple Air Jet Impingement System with and without Target Plate Motion. International Journal of Heat and Mass Transfer. 2021
- A decision-making model for the rework of defective products. International Journal of Quality & Reliability Management. 2021
- Service quality factors in the construction sector: A literature review. Biomedical Materials. 2020
- Industry practices on the rework of defective products: survey results. TMQ: Techniques, Methodologies and Quality. 2020
- Framework to determine the quality cost and risk of alternative control plans in uncertain contexts. International Journal of Industrial Engineering : Theory Applications and Practice. 2020
- Developing dashboards for SMEs to improve performance of productive equipment and processes. Journal of Industrial Information Integration. 2018
- Developing organisational learning through QC story. Total Quality Management and Business Excellence. 2018
- Evolution of process capability in a manufacturing process. Journal of Management Analytics. 2018
- Application of Lean Production Principles and Tools for Quality Improvement of Production Processes in a Carton Company. Procedia Manufacturing. 2017
- Application of SPC and Quality Tools for Process Improvement. Procedia Manufacturing. 2017
- Design Procedure to Develop Dashboards Aimed at Improving the Performance of Productive Equipment and Processes. Procedia Manufacturing. 2017
- A Fuzzy Logic Approach in the Definition of Risk Acceptance Boundaries in Occupational Safety and Health. ASCE-ASME Journal of Risk and Uncertainty in Engineering Systems, Part B: Mechanical Engineering. 2016
- INITIAL LITERATURE REVIEW: ACHIEVING OPERATIONAL EXCELLENCE IN SMES THROUGH THE INTEGRATION BETWEEN CONTINUOUS IMPROVEMENT AND INNOVATION. Proceedings of the 3rd International Conference on Project Evaluation (Icopev 2016). 2016
- Lean Six Sigma Project for Productivity Enhancement. Transactions on Engineering Technologies. 2016
- Methodology for uncertainty characterization of performance measures. International Journal of Quality & Reliability Management. 2016
- On the Estimation of Hospital Beds Occupancy After Hip Surgery. 2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem). 2016
- Statistical Process Control Automation in the Final Inspection Process: An Industrial Case Study. 2016 Ieee International Conference on Industrial Engineering and Engineering Management (Ieem). 2016
- The Impact of ISO 9001:2015 on ISO 22000 and Food Safety Management Systems (FSMS). Quality-Access To Success. 2016
- Graph theory approach to quantify uncertainty of performance measures. International Journal for Quality Research. 2015
- Measuring and managing operational risk in industrial processes. FME Transactions. 2015
- Prioritizing quality problems in SMEs: A methodology. TMQ: Techniques, Methodologies and Quality. 2015
- Uma metodologia de diagnóstico de problemas de qualidade em PME. Fundição. 2015
- Lean Six Sigma in internal logistics: A case study. Iaeng Transactions on Engineering Sciences. 2014
- On the quantification of uncertainty of performance measures. Proceedings of 2100 Projects Association Joint Conferences. 2014
- Data Quality Assessment for Performance Measures in the area of Safety and Health at Work. OCCUPATIONAL SAFETY AND HYGIENE. 2013
- On the Use of Quality Tools: A Case Study. Lecture Notes in Engineering and Computer Science. 2013
- Resource Constrained Project Scheduling with General Precedence Relations Optimized with SAT. International Journal on Software Tools for Technology Transfer. 2013
- Using Project Six Sigma and Lean Concepts in Internal Logistics. Lecture Notes in Engineering and Computer Science. 2013
- Quality improvement practices adopted by industrial companies in Portugal. Lecture Notes in Engineering and Computer Science. 2011
- Development of a performance measurement framework for SMEs. Total Quality Management & Business Excellence. 2010
- Improvement of after-sales maintenance service using TPM principles. Reliability, Risk and Safety: Back to the Future. 2010
- The 8D methodology: An effective way to reduce recurrence of customer complaints?. WCE 2010 - World Congress on Engineering 2010. 2010
- Performance measures in English small and medium enterprises: Survey results. Benchmarking. 2006
- Performance measures and quality tools in Portuguese SMEs: survey results. Total Quality Management & Business Excellence. 2005
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artigo de conferência
- Adaptation of the QRQC Methodology to a Manual Intensive Industry 2024
- Contribution to Reduce Type II Error at the End-of-Line Inspection at an Automotive Industry Supplier 2024
- Improving a Logistic Complaints Process Through a Six Sigma Project. IEEE International Conference on Industrial Engineering and Engineering Management. 2024
- USING COST OF QUALITY TO SELECT ALTERNATIVE SUPPLIERS AND DETERMINE INCOMING INSPECTION IN DYNAMIC CONTEXTS 2023
- Assessing a customer complaint indicator: a case study in the automotive sector 2022
- Quality Cost of 100% Inspection on Manufacturing Processes: Advantages of using a Simulation Approach. IEEE International Conference on Industrial Engineering and Engineering Management. 2022
- Inspection and Repair Cost Modeling Granularity: A Pragmatic Approach 2021
- A framework to improve training and development of workers' technical skills: Effects on operational performance during company relocation. Procedia Manufacturing. 2020
- A proposed representative sampling methodology. European Conference on Research Methodology for Business and Management. 2020
- Assessing the COVID-19 Performance Indicators Used in the Portuguese Daily Situation Report 2020
- Performance indicators in the construction industry: A study with Portuguese companies. Biomedical Materials. 2020
- Productivity improvement of transmission electron microscopes - A case study. Procedia Manufacturing. 2020
- Supplier pre-qualification method for the Portuguese construction industry. Procedia Manufacturing. 2020
- A dynamic programming model for designing a quality control plan in a manufacturing process. Procedia Manufacturing. 2019
- Global process effectiveness: When overall equipment effectiveness meets adherence to schedule. Procedia Manufacturing. 2019
- Integrating quality costs and real time data to define quality control. Procedia Manufacturing. 2019
- Quality control strategy based on quality cost models with uncertain parameters 2019
- Implementing the balanced scorecard in excel for small and medium enterprises. IEEE International Conference on Industrial Engineering and Engineering Management. 2018
- Key inefficiencies and improvement opportunities in the textile sector: A case study. Advances in Transdisciplinary Engineering. 2018
- Knowledge management in a dynamic manufacturing context: A case study. Advances in Transdisciplinary Engineering. 2018
- Performance assessment system development based on performance prism in social services. IEEE International Conference on Industrial Engineering and Engineering Management. 2018
- Performance prism applicability in the social service sector 2017
- The application of a fuzzy approach to the analysis of OSH practitioners level of risk acceptance 2015
- Using fuzzy logic to characterize uncertainty during the design and use stages of performance measurement 2014
- Data Quality Assessment in Performance Measurement 2012
- Diagnosis of quality problems in a footwear SME 2012
- Using six sigma to improve complaints handling 2012
- Sistema Integrado de Gestão – SIG: Um modelo para as PMEs 2011
- Application of the Six Sigma methodology in customer complaints management 2010
- Fuzzy Performance Measures in a High Uncertainty Context 2009
- Novos Indicadores de Desempenho em Matéria de Segurança e Saúde no Trabalho: Perspectiva de Utilização em Benchmarking 2008
- On the design of a sustainable performance measurement system (PMS) in a turbulent environment 2008
- The continuous improvement process in practice 2007
- Quality improvement through performance measurement in SMEs 2006
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capítulo de livro
- Water Infrastructure Asset Management 2025
- Dashboard Development for the Quality Department of a Company from the Automotive Industry. IFIP Advances in Information and Communication Technology. 2024
- Inspection Planning Improvement Framework Based on the PDCA Cycle. IFIP Advances in Information and Communication Technology. 2024
- Implementation of a Quality Cost Management Model: Case Study from the Textile Industry Sector. IFIP Advances in Information and Communication Technology. 2023
- Quality Control in Remanufacturing: Distinguishing Features and Techniques. Lecture Notes in Mechanical Engineering. 2023
- Wastes Identification Through Kaizen Events: A Case Study in the Automotive Sector. Lecture Notes in Mechanical Engineering. 2023
- Adaptation Mechanisms and Service Quality Dimensions in Dynamic and Turbulent Environments: Empirical Results. Advances in Transdisciplinary Engineering. 2021
- Worker Location-Based Safety Performance Indicator. Studies in Systems, Decision and Control. 2020
- Use of Analytic Hierarchy Process (AHP) to Support the Decision-Making About Destination of a Batch of Defective Products with Alternatives of Rework and Discard. Springer Proceedings in Mathematics & Statistics. 2018
- Implementation of a Lean Six Sigma Project in a Production Line 2015
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documento
- Gestão dos custos da qualidade em apoio à tomada de decisão 2016
- The dyad partnership-credibility and the qualification of suppliers 2016
- Classifying and Systemising Uncertainty and Instability - a Dynamic social Network approach to Risk, 2014
- Uncertainty assessment of performance indicators 2014
- Avaliação da qualidade dos dados em medidas de desempenho na área de segurança e saúde no trabalho 2013
- On the Use of Quality Tools: A Case Study. Lecture Notes in Engineering and Computer Science. 2013
- Quantification of Uncertainty of Performance Measures Using Graph Theory 2013
- Diagnosis of Quality Problems in a Footwear SME. Lecture Notes in Engineering and Computer Science. 2012
- Using Six Sigma to improve complaints handling. Lecture Notes in Engineering and Computer Science. 2012
- O contributo das quatro matrizes do QFD para um sistema de melhoria contínua 2008
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livro
- Application of DOE for the Study of a Multiple Jet Impingement System 2019
- Uncertainty characterization of performance measure: A fuzzy logic approach 2015
- Uncertainty Components in Performance Measures 2013
- Integrated Management Systems - SIG: A model for SMEs 2011
- New performance indicators for the health and safety domain: A benchmarking use perspective 2009
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teses